Delivery & Returns Policy

UK Shipping
Standard Shipping - £7.50 with Evri
Delivery within UK Mainland: Up to 5 business days.
Delivery to UK Offshore, Highlands, and Islands: Up to 15 business days. 
Please be aware that our delivery service operates from Monday to Saturday, excluding Bank Holidays. While we make every effort to ensure timely delivery of your order within the stated time frames, please understand that during busy periods such as sales, deliveries may experience slight delays. Regrettably, we cannot assume responsibility for delayed deliveries caused by unforeseen circumstances beyond our control.


Express Shipping - £15 with Evri
Available only for UK Mainland.
Orders placed Monday to Friday before 2pm will arrive the following business day. Evri will handle deliveries.


Free Shipping
All UK orders £100 and over are eligible for Free Shipping.


* This excludes Highland and Islands postcodes, which take a few days longer.
These postcodes are: All BT Postcodes, AB31-AB35, AB41-AB54, AB36-AB38, AB55-AB56, FK17-FK21, HS1-HS9, IV1-IV63, KA27, KA28, KW0-KW14, KW15-KW17, PA20-PA78, PH15-PH18, PH19-PH29, PH32-PH33, PH45-PH48, PH30-PH31, PH34-PH44, PH49-PH50, ZE1-ZE3.

Please email if you have any questions regarding your order.


Click & Collect - Free
That sounds like a convenient option for getting your hands on your favorite items sooner! With the click and collect service, you can enjoy the ease of online shopping while also having the flexibility to pick up your items at your own convenience. Plus, receiving notification emails when your order is ready ensures that you stay informed every step of the way. Just remember to bring your order confirmation email and valid ID when you come to pick up your items, and be sure to retrieve them within the designated timeframe to avoid cancellation. Happy shopping!

Pick up for free from our store at 23 Lordship Lane, East Dulwich SE22 8EW

Store opening times
Mon - Friday 11am - 6pm
Tuesday Closed
Sat 11am - 6pm
Sun 11am - 5pm


UK Returns

While we hope that you'll adore every piece as much as we do, we understand that sometimes things may not meet your expectations. Therefore, if you change your mind, you can return any item free of charge (excluding shipping) within 14 days from the date of delivery.

To facilitate a return, please ensure that each item is unused, in its original packaging, and in a saleable condition. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items.

Kindly reach out to us at providing your order number and the details of the items you wish to return. We will respond promptly with instructions on how to proceed with your return.

Upon receipt and processing of your return, you will receive a confirmation email notifying you of the progress.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Refunds are typically issued within 14 days of us receiving your parcel, although this process is often expedited. Your refund will be processed using the same method of payment you originally selected. Rest assured, we'll send you a Return Confirmation email once your return has been received and your refund is being processed.